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-- FBI agent Robert Levenson.
New video -- him for the first time since he mysteriously vanished in Iran now his family is trying a new tactic.
Making an urgent plea to his kidnappers.
We are not part of any government.
And we are not experts on the region.
No one can help us but you.
Please help us.
We tried to contact you but you never responded.
I'm sending this message because we need to know what you want are failing to do so my father can come home safely.
We will do everything within our power to bring him home.
I don't know how else to communicate with you.
For my father knows how to contact us.
We don't know what else to do.
Please tell us what you want.
And please help us bring my father home.
-- I will continue to do everything I can to bring you home alive.
All I want is for our family to be whole again.
We love you we miss you every day.
Robert Levinson wife Christine joins us and good evening Christina excited that there's nothing enrages me more than when I hear stories about pan am 103 and also the story about your missing husband the fact that he is now apparently alive was as of November 2010.
And that the American government has been unsuccessful to bring him home I take it you've tried going the State Department route and that this is now your next -- back.
We've -- everything and we have not been able to get the group holding Bob.
To get in touch with us tell us what we need to do and how to get him home.
How do you get this.
Video because I assume and it if you go on your website and actually listen to your husband speak but how does video get from his kidnappers to you.
It came to my email.
And so this one day you open up email and there's your husband on tape and you -- you discover for the first time that is alive and several years.
Yes did you take it to the State Department.
No the FBI actually has.
Continuing investigation on the case so they were the ones who I -- -- you.
In in the tape I don't think you're wearing a scarf I assume that's out of thought and effort to at least communicate to the captors that if that is somehow.
A polite gesture that at least you're reaching up to them.
And you want them to reach back to you with information about your husband.
Yes as you know of Southwest.
Asia area is Muslim area and out of respect for them I am wearing the head scarf so that they will be able to see my video.
I know we've done this story so many times the past few years but case -- a new viewer.
Take me back several years tell us what happened to -- to Bob when you see in Iran in march of seven years ago.
What you know but -- disappearance.
What I know is that he was last seen on the -- -- island.
Barrier right outside of Iran.
In the hotel Miriam and when he left the hotel Miriam to come home.
On his way to the airport he disappears some panel.
And since then we've been trying to find ten.
And that was march ninth 2007.
Since then I have no information about who has them or where he -- All right so then you fast forward to November of last year 2010 which is that when you've got the have the video.
And and it's in the senate and have your husband he said dad is about three years and made three years after it was kidnapped step all right.
-- -- -- -- Right now what is the FBI told they must have tracked it down and I guess if if there -- If they're now telling you -- giving you the -- to go public that they hit a brick wall this is obviously you know a new tactic to reach out this kidnappers.
Since the FBI has a continuing investigation.
On the case from what the goal here is.
Is to get whoever is holding him to get in touch with the family because they have not done that -- told us what we need to do to get him home.
We've tried to contact them over the past year.
And we have not been able to do that so that is the goal right now.
Was there any request made in the videotape of anybody -- -- exchange that your husband for any thing.
We have not.
Had request to exchange anything.
On at this time there is no negotiation.
Do you assume -- Eminem know -- do you listen to music in the background -- -- now summit.
Do series being held in Iran Pakistan and Afghanistan what's your best.
That for a thought on that.
I honestly don't know all I know is he's somewhere.
In that area and my goal is to get him home alive.
As soon as possible to our family.
Say never got any ransom note never communication nothing until I was seven last year November.
This videotape shows up new email -- so he must have given a -- email address right.
Somehow they know my email address and I believe that bomb carried that on him and so that's how -- would know.
Are -- satisfied I will -- been unsuccessful but are you satisfied that the State Department FBI our federal government is doing everything it can't and it's our.
To help find your husband and bring him home.
I am I I believe that the United States is doing everything possible in order to get him home as you know.
That area of the world is very difficult and information is very hard to come by there I continue to hope that anybody who sees our video.
And has knowledge of anything involving Vioxx case will get in touch with us -- our website WWW.
-- Bob Levinson dot com.
Is there anything we can do I assumed by virtue but in this up across the -- -- across the world that -- is there anything else this is a story that.
You know we've been -- you know we're vested -- because we really I would like to see Bob amounts we -- your family now.
Yes I would like -- see him come home to unfortunately.
Every day goes by and I have no more information on how to do that.
How to get him home safe and sound to our family and now it's -- holiday season once again this will be the fifth holiday season.
And it's just very hard each year when we don't have him there.
Fifteen thank you help someone gets in touch to the use -- your husband so that does this might have a happy ending thank you.
Thank you Greta -- -- members of pat.
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