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Did Colorado residents receive reverse 911 calls?

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    Authorities probe wildfire response

  • Duration 2:50
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Now this Fox News alert Colorado crews are now racing to contain a wildfire before high winds and record heat are expected this weekend.

Firefighters are worried the wind could push the flames over the containment lines give about 180 people forced out of their homes they're waiting to return.

And officials are now looking into why some 12% of those people in the fire's path.

Never got that automated call warning them to get out officials say a software glitch may be to blame.

Well some evacuees are being allowed back to their homes but certainly have -- lot of caution take a listen.

We are not putting everything back we're not putting that the paintings on the walls just yet when you do go home.

Get some things together have them ready to go -- in your car have a -- your door.

And be ready go it's not over until we we get some peace moisture I can accept the uncertainty.

British say this -- -- sky crane helicopters is one piece of equipment used to battle some of these claims it can scoop up 2000 gallons of water at a time from any source near the fire and obviously.

Flight rights records of the plane's release -- -- streaming live from Aston park Colorado with more at least yet.

-- -- yes some 600 firefighters are working to get a jump.

On that containment line ahead of the dangerous conditions that are expected this weekend but meantime.

There is an investigation under way over that 12% of the people.

Who say they did not receive the reverse 911 call and it's coming on two fronts first the Jefferson county sheriff's department says some of the recorded calls.

Really didn't start until eight seconds after someone answered so -- likely picked up the phone heard nothing and hung up and never got the warning.

Then there are conflicting stories between the sheriff's office in the company that handles the reverse nine when winds.

The president of that company first call network says the system worked just fine -- that some people didn't pick up the phone.

Or had disconnected service the sheriff's office says.

They believe there was a software glitch.

Some of the 180.

Residents meantime who are still evacuated will be allowed brief escorted visits to check their homes or what's left today.

Many here are frustrated they did not get a reverse 911 call.

We were prepared but we -- waiting for the call.

-- You're trying to abuser involve other resources to prepare but -- -- and a final call -- never -- all day long I kept checking this fire and all day long kept getting closer in.

I never heard anything when I finally left I left five minutes ten minutes ahead of the fire taking my home which is now a black hole in the -- Containment is at 45%.

Right now however -- we were told -- the sheriff's department they're expecting.

Very good news later on today back to you I always that good news release yet thank.