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iPhone owners' suit says Siri doesn't work as advertised

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    Legal panel debates lawsuit against Apple

  • Duration 4:56
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This transcript is automatically generated

We have a a flat tires.

What's the fastest way to Hartford hospital you need the -- New York this weekend demanded -- Chris and I get -- my meeting and freedom for quick.

He's telling her.

And I mean again no -- -- -- -- my wife from.

We need to -- since coaching her.

Right -- hit.

-- -- -- -- -- That's a clip from computer giant apple showing off some of what its advertisers that it advertises.

It's virtual personal assistant Siri can do for you.

But now some frustrated -- -- -- S owners say it's -- does not work quite as advertised.

This is the subject of two new class action lawsuits subdued these customers have a case.

I think and former prosecutor -- -- and defense attorney Marla Tchaikovsky ladies thanks so much for being -- Iraq and things I -- so there are some disgruntled customers who say it's -- can't do it all she doesn't know everything sometimes she doesn't give.

The best directions she can't bacon apple pie.

Do they have.

A case Marla.

Well they are -- to have a top heard on this is because they're gonna have to prove that they are in the minority group that our miss -- By those wonderful commercials that we fiance.

I could speculate on how I far -- at just the regular I four because like some people off and -- me a woman behind me what to do every day.

It's filling it up.

For pretty people who feel disgruntled that they were sold a false bill of goods what could their case be -- false advertising.

Alison that's what they're trying to say that it's false advertising but come I'm serious wonderful I have an iPhone.

For I have series she and I have a love hate relationship.

Sometimes she tells me get things sometimes doesn't things I don't wanna hear.

But if these people -- so dissatisfied with theory they could have returned a phone filing a lawsuit is not what they need to do.

Ice this morning spoke with -- I told her that she was being sued.

And she said she would accept that -- any that I have trained theory to call me queen Anita -- -- the theory is fine you have fun with it and sometimes I have to after the same thing ten times.

To get the -- I'm looking for.

But gay thing was I got -- does not fly did not ask for something ten times if -- answer you're looking for.

Is it fair then.

Marla for people to be unhappy with their purchase and want their money back.

-- Companies have to be very careful how they average -- is.

Their products and mean there's disclaimers.

The American and Federal Trade Commission has standards and guidelines but ultimately.

What these people are looking -- is potentially damage as I mean.

-- if you mislead consumers are not going to JL you're not going up -- and that what these people probably want.

Act as if maybe they're learning that does -- Lucent technology never works for me I am completely remedial when it comes at a technology but our senior producer Christine Burke.

Does have a and I found in -- for -- has syrup so she says that I can ask any questions I'm gonna try for the first time.

Okay let's do some mom Muster some and current events which former president just endorsed Mitt Romney.

Guy.

-- talks on Thomas's parents which could test tourist.

-- see it.

Which former president just endorse Mitt Romney.

You see the problem.

She is not her fans in particular for people who do want her to answer any single question.

This is what's frustrating to people so I any I don't think that they don't have a case.

But can't people make the point that it is it doesn't work for them.

We'll have some of it out I have to say I'm guilty of this too is human air.

It's you need to give theory very specific instructions or asked the question -- certain way.

But here's the thing one of the gentleman who filed the suit I think the one in New York.

He actually.

-- the series before the commercials even came out so now he's claiming -- my theory doesn't do what the commercials that.

While I don't think that's gonna hold water because I don't think he bought it just based on the commercial and the commercials and south talk about sequencing is shorten.

Because if you continue to ask theory.

And you can continue to work with her she's going to give you answers he's good direction -- is good if the weather.

And she's good credit -- -- -- need our queen Alison or however you want.

Article audio and Hebrew but it -- -- if that's what you want to pay your hundreds of dollars for then she fits the bill that's perfect.

And it can't -- to Cosby thanks so much for coming in and weighing in on his class action suit we shall see what happens and -- series ever gets back to me.

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