Pay for an iPad, get a legal pad?

This transcript is automatically generated

There's a lot of excitement for the new iPad three but what happens when you get home and opened the box and it's not an iPad but -- legal pad.

Lauren Billups of Ypsilanti diagnosed with spinal muscular atrophy will turn three in one week.

Lord loves speech therapy -- occupational therapist who uses an iPad three to help war and communicate.

They highly recommend -- this particular item for her because she interacts with the real whale.

An apple has put programs on there for special needs children.

So mom bought -- the iPad three at Wal-Mart in van Buren township.

But she says she was stunned which she opened the box at home and found.

Stack of papers.

I was very upset to see that it was not in there.

Sierra says these yellow notepad were inside providing some weight but no -- They went back to the Wal-Mart to see the manager.

And she says she wasn't -- -- -- -- -- -- didn't matter even if I didn't break the seal on the box wants out of body walked out the door it was mine.

Wal-Mart management and van -- called police the ruling -- story was not credible no refund but now a second complaint.

To the problem solvers Abigail -- of warrant.

Also paid for -- iPad three at this Wal-Mart aggression in -- what did she find in her box.

His.

Legal -- Abigail -- to Wal-Mart management at the Roseville store she said initially they told her no refund but then.

Change their mind and refunded the full price 528 dollars.

I left a message with Wal-Mart corporate office seeking comment.

Abigail says -- satisfied with her refund but.

Sierra says she and her daughter Lauren were ripped off by someone somewhere the product is shipped from apple that in this case is sold by Wal-Mart.

I did get a hold apple an apple told me that is not their issue because I didn't buy from them I bought it from Wal-Mart.

Wal-Mart is telling me -- even the police told me I had to hire lawyers.

And -- civil suit against apple.

Once -- strategy is as soon as you check out open the box right there in front of the clerk make sure you got what you paid for.

Roz savage fox two news.

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