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Who's to blame for 911 dispatcher snoring on the job?

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  • Description

    Volunteer was working 24-hour shift

  • Duration 4:30
  • Date

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This transcript is automatically generated

Fire officials and -- -- apologizing for one -- -- 911 dispatchers.

After that dispatcher fell asleep while Manning the 911 telephone.

Happened in the gummery county Maryland outside DC listen to what happened when a woman called 911 -- said their husband can't breathe.

There is almost certain elements -- the tomorrow morning and.

-- -- -- -- -- And I eat -- listened -- -- -- the spotlight but one hand on his forehead.

-- our -- people he'll get a hand underneath his neck.

Well yes that they'll get that back -- especially gently department you.

I.

You know.

-- And another store that patient did make that -- hospital -- we -- -- given a word on his condition.

The assistant fire chief does confirm that the snoring came from the sleeping dispatcher who was working in our number seventeen.

Of a 24 hour shift.

Which would have been followed by another 24 hour shift.

48 straight hours on the clock.

Which -- Montgomery County dispatchers work twice as long as other dispatchers in the DC area.

This dispatcher in question apparently volunteered.

For back to back 24 hour shifts.

The fire chief says each 24 hour shift comes within a scheduled six hour sleep period.

So clearly.

The legal panels here -- -- and -- you're not supposed to sleep while answering the 911 -- I think that's a sound asleep period is the designated time when you're not answering phones which is supposed to -- -- -- -- look.

I -- want operators aren't exactly and we don't think of them as heroes but they -- I mean they really talk to him and yet they can be and we put all -- and then -- problem lies in the hands and they really have zero margin of error and I'm a big on fire and when you can't let someone who makes this kind of mistake.

What do you -- suspend them I mean some animals died.

I'll -- the volunteer who was an experience firemen who says I will work back to back ships fired him blame him it's amazing how.

The council bit of a credits.

Graduate programs first year medical residents interns they are limited to sixteen hours ships.

Why are we blaming it on the -- the union that says and go work 24 -- get a little doctors -- you're -- can't put our -- -- -- -- He's he's by the way nobody gonna yeah.

We don't have that people don't like the same time wars heaters.

He's he's volunteering to work he's not a volunteers volley he's not getting paid Randy he's making extra money so -- I have no problem doing that.

You got to be able to do it on six hours of sleep and if he can't.

Then you gotta get up and say look I've fallen asleep on the job I can answer these phones anymore someone else's got to come and relieved because someone's gonna die.

The interns will have no one to work on in the emergency rooms if the -- -- -- -- who were working 24 hour shifts are sleeping instead of helping people.

In need my objection is.

Don't can the guy who's volunteering and try to do the right thing.

Deal with the union the bush is the people who make -- really Illinois.

Do the right they had -- -- not just piling on hours and sleeping through sleeping right through it.

You know he's not nearly ended how many give the guy the benefit I think that it is I didn't have -- that actually you do that well what we do know is that he was volunteering 24 hour back to back shifts.

And we do know that the policy not volunteering to me seems like that thing that you do with the nursing home.

That that's not volunteering when they pay you you you said -- -- come and -- -- you pay me like these two over he works on Saturdays have been double time ahead.

Why don't want foreign and if he sleeps would during -- Huckabee taping -- they're probably gonna toss him out of his book.

But by the same token these policies that say that it's okay to -- 24 hour shift that's insane.

Well you know -- Obviously I've seen it already does a lot of people do it helping to shepherd is there a cover story and I want operationally and on the phones and the neighboring counties are twelve -- half hour shifts and ten hour shifts this county is 24 hour shifts there's something wrong.

-- -- -- my guess is they're about change.

Policy gifts so I would have -- -- -- through here.

Cumbersome decent and I do a little love if they paid an adult I'm gonna have I think you probably do it would -- -- I know I would know wouldn't know -- Ways to get cancer from that that's what those energy drinks are and we're gonna I was the story.

Lawmakers and it's true.

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