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Man claims TSA agent spilled grandfather's ashes, laughed

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    Sealed container allegedly opened, examined with finger

  • Duration 3:25
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Story from Orlando where a guy claims TSA agents spilled his grandfather on the floor.

His grandfather's ashes -- to be taken on a flight.

And when the AT SA agents build it.

The person says that the TS agent laughed about it.

The man says he had marked -- sealed container as human remains.

But he says instead of running through the X ray machine like TSA was supposed to do the -- began twisting off the lid.

They opened up my bag and I told him please be careful these are my Graham Paul's absence.

And so she opened it up she used her finger and was have been through it and then she accidentally spilled it she didn't apologize.

She started laughing.

-- -- him she didn't try to help -- so the man scooped up what he could have his grandfather.

And then left to catch his flight.

Happened in Orlando international airport with the man says that agent has not yet apologized.

Agency officials have released a statement saying that they have a strict policy against opening the containers of grandfathers and other human remains.

But officials claimed there are some inconsistencies in the story here though they've not -- what those inconsistencies.

Are.

The lawyers are here Josh can shaft criminal defense attorney Randy zealot.

They got to be specific about these inconsistencies before -- can go over the inconsistencies right now we hear.

Graham -- -- agent opened things sifted hand through grandfather in the left about.

I'm sure the inconsistencies will be big zero I mean -- and really what what what permutations can you have here.

You know and it is it's harmless is a form and is bringing home is that effectively bring them as -- -- his grandfather.

Gets to the airport they spell out eventually all of the floor.

-- does not an excuse for not having training and the TSA to say you know what.

Sometimes you're gonna have some sensitivity issues here yes you are worried about security -- do have that training within this person you know there's there's no excuse here this person said to heck with the insensitivity I'm gonna mix my finger in the ashes antagonist on the ground and -- that it does not excuse it should be lawsuits they should be.

Punitive damages this should be penalties here for treating a person.

Of this person that this type of incidents you know strongly -- -- -- -- -- -- I mean come on that's what it takes him this is what happened he'd be careful -- its -- for less than that it's very easy.

In hindsight to say that the woman should be burned -- the state but what probably happened was in or in a moment in real time.

How often do you think Graham -- -- is passed through -- TSA check -- human remains is what multi you know what I've got.

As grandfathers and -- interfering or opt out of terrorists could very easily do the same thing and imagine if they -- let you know Randy.

Maybe she was laughing because she was nervous but the bottom line is the woman in a moment to make a decision what -- why do.

Don't read the illustrator like you do every other -- I don't know what to do with the great call on illegal or not that's audacity for herself not to mention that the rule.

Rules -- say do not open if I came -- I assure you go through the expression of those rules because they're probably a you know -- Happened before she should be never ran -- has never come through security ever.

I've traveled once or twice I've never stood a lot while they were waiting to go through grandpa lives action that's like saying they've never called me for the Nielsen survey they've never called.

I would -- -- -- don't think we're not a TSA agent now do are you.

And luckily for the traveling world and I'm not that's true -- -- program -- Willie Millie and they're an anagram excellent myself it would be like just it would be bad.

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