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Home refinancing nightmare

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    Woman loses house while paying her mortgage

  • Duration 4:12
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Welcome back did you know that if your home is up for for closure -- some days it does not have to be reviewed by a judge there are nearly thirty states like this including Georgia and that makes for a lot of errors as you can imagine one woman is living through this nightmare right now after her mortgage was transferred when one company to another.

If she received a foreclosure notice was locked out of her home uprooting her entire family joining us now is that we'll.

The -- Smith and her attorney Charles -- where they both join us this morning nice to see both of you this morning.

Thank you good morning so -- -- -- how did up paperwork error lead to you being kicked out of your home.

And exactly.

I don't.

Even know I think bed.

I decided getting old -- notices in the mills at the refinance in my home and CNN I hold.

The Bank of America.

And I'm payment Morales pay my -- suing another mortgage company without refinance without this kind of shocked and and everything.

Charles it is she's not your only case in this sort of the situation a lock out trash out of the house -- say her situation is unique why.

Well hers was a little different because if you go to double -- -- -- -- Both was foreclosed all -- being back from a record company that did not hole the more.

And they they do what the end of patrols walking -- for -- fusion which but it remains they just cut -- Without benefit of all -- field every bit of problem perhaps change the law.

Unbelievable we -- cases with multiples one -- the other right.

Treasuries and leaders carries his -- that is just a classic example of -- -- -- patrol the mortgage.

Foreclosures -- is in this book but you're dead you live there with -- -- For kids is a need to see -- -- out the whole family was pushed out of this here's what Bank of America had to say about this will get you to respond they say.

Bank of America did not receive information regarding payments and or payoffs made by some borrowers.

As the result some accounts had been refinance around that time and remain in active servicing Bank of America has been working at the -- In the data corrected what do you say to that.

What are -- -- -- -- -- -- have this and that and then I'll have you respond Charles.

Automotive.

-- I was saying that that's that's unsure rule on they didn't they if they had in -- they had done debris -- correctly I would not been out of my home I will be in my home right now today.

What are you hoping to have happens to -- Four or some type but calling -- my credit to be restored.

Some type of bomb.

-- English my life you know as a -- -- -- -- -- and since then fires my hill then.

My mom and just happens to -- an -- -- and -- -- that it paid my money to you know I felt you know around that I gave my money -- -- this -- -- this company and they didn't do anything for me in and to get thrown out.

Tom out of my home by another company adding even -- the home of the first.

Playing Charleston out.

Yes Charles let me give you the final word what can happen can she get her home back and have her credit restored -- her life back in order.

Well I don't know whatever your life better or what we've got to think there is just an absolute violation.

Shock of the -- -- -- -- -- -- -- -- Right now she is believable not to foreclosures obviously pals what her credit report and older -- -- Ronald.

The backers bought real quick and I -- have much fabric BankAmerica saying it was just so bookkeeping here will certainly don't have been calling.

Repeatedly day after day.

And telling them look -- this helps you don't believe the mortgage the other little for months so.

There was -- -- just drove bookkeeping -- just doesn't fly.

Well guys we know we hope for the best for -- and Charles please keep us up to date on the story thank you for joining us --

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