Chick-fil-A's biblical operating principles
Founder S. Truett Cathy speaks out
- Duration 6:21
- Date Jul 23, 2012
Founder S. Truett Cathy speaks out
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Or sixty years -- -- but successful fast food restaurant.
-- has operated its business around the local principles -- now have more than 16100.
Stores all over America.
And they close every Sunday so -- employees can go to church.
The chick filet has come under fire recently.
After supporting organizations that defend traditional values that seemed to be pretty simple to me.
True Cathy is the founder of chick -- he's got a wonderful book and it's called wealth is it worth it he joins me now mr.
-- it is an honor to have you here today.
You're story is as beautiful an American story as I know.
Chick filet really got its start when you're 46 years old.
So tell me what was that the origin the Genesis of this company that has really made a dent and fast food restaurants in America.
Well I had a friend William Broad open deep depression morning in nineteen -- -- line.
It right in the deep depression and terrorize.
Them Anthony -- to work forward.
And so we should open up a profession 1946.
To -- to.
Lou Lou of their own manner.
Investment lived 101600.
-- forced out and Omar broad had six out of -- and loan so so I had no there's social they'd make it.
24 hour days six days newly -- and we chose -- Sunday flow.
People who wouldn't go to church not not required.
Good judgment -- -- nerves.
If you it could blow today -- six day UEFA break.
I didn't serve on that.
I think it's remarkable that you have operated your company consistently it's a privately held company.
If and we still controls it.
But you've you've decided that you're gonna continue to operate when there's so much pressure on you to open on Sundays and to kind of say look.
Let's get beyond those souls.
Values of the -- Fifties and sixties.
How have you been able to have to just swim against the tide that kind of decision.
Where I've been firm on my convictions -- -- -- -- clothes don't Sunday from the very beginning.
-- -- -- -- -- -- -- -- -- -- -- -- In beginning.
And which -- your social -- lot of just drove a couple of but operation should their vacancy moles.
Day today who stood -- the firm one and that Mo Abu couldn Sunday.
Your book talks about wealth and is it worth it you have a wonderful testimony on the back of the book from Warren Buffett I think he's a friend of yours what's the biggest important.
Secret if there's a secret that you've learned about good business.
That you would share with less -- it's not going to be -- secret been -- tell us anyway.
Well I'd say is well published on biblical financial -- uses.
Golden -- just to -- cuts reflected let me treated when you have -- -- you let me -- -- in places.
And demonstrate is certainly experience that happens say thank you Willie and return.
Say it's behind Croatia.
And it turned people own you don't hear that very -- fresh food.
Is there any particular.
Challenge that you face in the business world today that makes it harder than it was when you started back in 1946.
But upfront payment doing anything they want to.
Yet -- temporary price.
Perceive something greater in future.
But it's been consistent.
-- gold -- for you serve.
And only to stop you.
If she if you have a -- disappointment.
You know always went to a job where he had been hit couldn't do much Warrick -- love playing and I don't find them out there.
None of the rest of us have either mr.
-- There has been some controversy it's -- absurd to me that there was ever controversy.
In that one of your sons took a position that frankly is the position that most of us in America taken regarding traditional values.
But there's been criticism.
I want to say I think most of us in America appreciate that freedom of speech still lives.
You treat every person who comes in your story of the same.
No exceptions you've never turned anyone away right I don't know why anyone would be upset with chick -- because of the manner in which you treat not only your employees.
But every customer.
Well our position is it really liked him.
800 people -- -- circumstances.
Then then we commend my door -- legal -- view.
Well and you've done it very well I wanna say that -- -- first of all let our audience know you're gonna get a copy.
Truth -- these wonderful ball.
But -- got to.
-- it occurs to me that sometimes when people stand up for.
Biblical worldview godly principles.
We sometimes just sort of let him out there on them their -- I think you'd be great.
In the line -- the fact there'd been under attack these past few days.
If everybody who appreciates a business who stands up for good things.
Maybe Wednesday August the first could be let's go to chick -- day in America I'm gonna go to everybody on my website FaceBook.
You don't have to hostile foreign carry -- sign is not a political statement it's just a thank you to a company that is operated with integrity.
That's provided sound business practices.
And treated everybody with the dignity.
That every human being deserves and I think that deserves our respect.
And not the scorn that that they receive so.
If you have a record day August the first Wednesday.
Know that it started here.
-- And people really open six days a week they don't like dude you wind -- But dealing come any day saints who.
Beat the rush here's -- this is this is why successful.
He wanted to come all six days -- -- it's great to have you here.
OK okay well you certainly have god bless you troops Japanese.