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Complaints about automated phone solicitations skyrocket

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    What's behind the increase in robocalls and can they really be stopped?

  • Duration 3:05
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The Federal Trade Commission today reporting that complaints about telemarketing robo calls -- through the roof.

Even for the millions of Americans who were not -- on the do not -- it's it's they who are on the do not call list.

-- to the -- the number of complaints jumped from 65000.

In October 2010 to 2121000.

In April of this year.

The calls about everything from debt relief to new windows and siding in the -- always seems to ring -- dinners on the table doesn't.

Despite the -- the FTC insists that the calls of the do not call list still work.

-- now cyber crimes and technology analysts Morgan right Morgan I see you thank you.

I -- it's not some is not some accident that these complaints are way up robo calls are seriously hard to stop or thank.

Absolutely not say that's tied into the current economic situation as times get bad you try and find more ways to make money and there's three cuts -- people make money through purely illegal means.

Through means that are probably less than ethical and purely legitimate -- means unfortunately what we're seeing is the outpouring of -- from -- are usually unethical or illegal identity theft attempt to get your credit card information.

We're sell you things you don't really need what we've if you get a -- if you're on the do not call list or use targeting robo calls -- you don't want what do you do.

May I today -- I've tried fighting weight -- use your local -- provider you something like the call intercept let it go to voice mail.

Of whatever you do don't press -- don't ask for information I've I've tested this a couple times to say look can I get really removed from this list it doesn't work because they just ignore it.

They may operate outside that the boundaries of our law that may be coming in from a foreign country so they don't really care most legitimate companies do care but.

Lot of these guys just because of the Internet and the ability to spoof called your ID.

We'll just call for -- work and you can't stop.

Being on the do not call list doesn't help with us.

Well it locks keep honest people honest -- do not call list works for companies -- agree to abide by it and ethical companies it's not gonna stop somebody who set up a call shop.

And the South Pacific decides they want to call you -- trying future of information -- so your credit card stuff.

I mean it's just unfortunately that's.

That's the dual effect of technology it's improved our licensed and a lot of things but it's also made easy easier to be just as annoying as these robo calls -- And you know one of the things it -- people are really aware of is you can now set up your phone so that it will show the person receiving the call on caller ID or whatever.

It will show what ever they want to show they can they can pick they could pick of the first state bank down the street or whatever they want.

-- and I was in the green room but I was showing the person is putting on my make up probably can't tell I have make up on apologize but up.

But I -- I got a call from the White House to a 24561414.

It's on my phone I can now impress people that the White House is called me for whatever reason.

It east people trust caller ID to the point of where they they use it as a form of identification.

It is absolutely not it's back it's it used to be -- trusted it.

A few years later I get to worry it's almost to the point why even have it.

-- Morgan right cyber sex crimes technology analyst -- to see you.

Could see -- -- all right thanks very much well the Obama camp.

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