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Airline blames spilled drinks, bad clamps for loose seats
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American Airlines pulls additional flights, creating thousands of delays and cancellations
- Duration 3:44
- Date Oct 5, 2012
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American Airlines pulls additional flights, creating thousands of delays and cancellations
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-- thank you.
Well better hold on beer soda the next time you fly or else you may lose your seat that's the latest word on American Airlines -- seat fiasco.
The airline now blending spilled photos and copy for dunking off the tracks which -- seats to their floors.
Airline officials say the combined with faulty plants that's what led to entire rows of seats coming loose mid flight.
It reportedly happened three times in just the past week.
Now airline officials say the problem is worse than first thought.
It's pulling even more of its Boeing 750 sevens out of service for inspections leading to dozens of canceled flights today.
And that's only adding to flyers frustration with the airline American filed for bankruptcy last year it's locked in a -- pay dispute with pilots.
And that has created a travel nightmare in the past month alone more than a thousand flights have been canceled another 121000 delayed.
With a -- aviation expert Michael Boyd he's the head of the Boyd group aviation consulting firm and and -- me who know that you drop you're selling your -- pops out of its.
Well given new meaning when they say please take your seats he can do that now.
But I think the reality of this is the maintenance issue that.
Went bed.
They're fixing it just happens at the wrong time if you wanna call it that at the same time -- having labor problems so.
It really is a nasty cocktail for American Airlines to deal with might like to know who would American Airlines made that comment about Coca-Cola causing this is that person really.
Need to be on the top of the hit parade to find another job.
Yeah of all the -- they've got going on American Airlines right now you know you're battling -- pilot your mechanics are mad at you because -- outsourcing all of your maintenance did to third party facilities which by the way the mechanics say.
They're the ones that put in the seeds you get some guy coming out saying that might -- coffee and -- did that popped a pin out I mean this is not the kind of PR that American airline.
Needs right now.
Knowing him a much more aggressive leadership going forward but let's be very clear this was not labor sabotage some.
Consumer advocates said that today that's reprehensible this is not labor doing this this is just a mistake made in maintenance it's not sabotage whatsoever.
Let's talk.
By the pilots here Michael because let's face the pilots have already voted and whether or not they're gonna go on strike we don't know the book -- -- secret.
But if they don't get what they want and they want you know contract similar to united and delta and continental.
They never go on strike that would cripple this airline if not put out of business altogether true.
True except self help a strike it's a long way off.
Before that'll ever be permitted by the -- and -- So this is that we posturing for correct posturing but the reality of it is let's remember these pilots have not had a raise in ten years.
And the pay -- they have now.
They took cut to get the vote so if there's anger over that when when the company wants to outsource things.
It's understandable the reality is they've got to have a have a lot more aggressive and -- outreach management and American Airlines to fix this.
Yeah and you know left in the middle org and I guess the ones who were hurt by this whole thing really the passengers two million have been late over the past months a 160000.
Have their flights canceled.
I mean you got.
People with.
Seats that are popping out of the scenes and then they had to take the crash position -- position what last week.
This stuff -- got to and or American Airlines gonna have a black guy they just won't go away.
There's no question about they've got to get aggressive management the top.
This milk toast listen to the consultants do what the consultants -- kind of management does not work you can't threaten employees.
It can't don't play -- gonna pull the company together and oh by the way here's your layoff notice.
We need to have a new change at the top and the way they address this.
Michael -- with the Boyd group aviation consulting Michael good to see you thank you well first the.