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Utility companies, FEMA under fire for storm recovery pace

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    Anna Kooiman reports from Long Beach, New York

  • Duration 2:50
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-- and a climate live at Long Beach, New York so and -- the president promised no red tape but we're hearing it is in droves out there red tape.

Yeah absolutely -- -- these these residents certainly are struggling but we are hearing.

That in new York New Jersey that a 150000.

People are still waiting to get warming at the lights turned back behind.

But those numbers can be a bit misleading because they don't include tens of thousands of residents -- electrical systems are so waterlogged and corroded by salt water that the crews can even get in there to try to fix that for that.

Laughter angry residents protested an angry politicians called for an investigation into the power companies the Long Island power authority is contending.

They're workers are appearing just as fast as they can and that 95%.

Of customers do now have power.

About 6400 linemen are working they city compared with 200 on a normal day.

In addition to basic necessities residents have been telling us they need donations of electrical wiring and equipment because.

There is very little on store shelves here.

The Red Cross says they have already invested forty to fifty million dollars in super storm CD recovery aid.

If you feel you -- in danger if you're.

Uncomfortable come to the Red Cross come to a shelter.

We have our arms open we have our hearts open we got our sleeves rolled up and they are safe place to stay.

What out of the wreckage have come some amazing survivor's story 75 year old lady alleging he and his wife were rescued from storm surged by neighbors.

As water flooded their home from every direction.

Fearing for his life he -- his neighbors with a flashlight only to have the neighbors risk their own lives to rescue them.

I was on the guys back.

210 pounds he just held me on his back what me of course -- street when I got of course -- street I lost a grip.

The ghosts.

I have a little and that fiscal problem.

And I slid down until the water and then I grabbed the block.

And pull myself up and we they put us in side.

Just happy to be -- -- and we are so many stories like that Harris and I am told by Nassau County crazy -- they stand behind me.

All of this -- -- -- -- -- the storm and woke up on Tuesday morning all of this hundreds of thousands of understated streets and sidewalks it's taken two weeks to clear at this far they have two weeks still to go the next are the process is sifting it.

And we're told no decision has been made but it's that going to be re distributed somehow along the shoreline acting.

Wow you know and -- now that you mention that I want people to get an idea that that's just the thing and that was in the street.

I imagine what's inside right and I don't yet know.

Oh yeah all right and a -- thank you very much for the update on us on the super storm -- victims.