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Outage outrage leads to LIPA lawsuit

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    Sandy victims seek damage for days of neglect

  • Duration 3:04
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Just yards from now President Obama will tour several New York City neighborhoods devastated by hurricane sandy it's a president's second visit to the area where he was in New Jersey actually since the storm hit more than two weeks ago.

And thousands are still without heat or power -- In -- -- -- residents have grown furious -- distort response and are now filing a class action lawsuit.

He gets the Long Island power authority commonly known as -- but Jennifer Serrano was a resident of Oceanside New York.

And she's part of that lawsuit Jennifer it's an act of god he can't control it do you feel it's been responded to a prepared for well.

What are you experiencing right now.

We had no -- I just got back yesterday.

I have no heat no -- out and nobody's house and -- back so who are you trying to call -- what kind of response you can light they're promising -- promise to me every day.

Tony trial was -- Dallas look at how.

For five days now I've got nothing had been to how many blocks is this -- is it just it just -- it was just my -- yes that.

It was my home a senior citizen home.

And an apartment complex and yes -- -- We -- no -- finally got power yesterday assays you have a problem like a lot of other people they get their power back but now that he doesn't where that's right because -- -- -- -- and voila.

Which they couldn't.

Make an appointment until I can I power pack now how do you deal with the fact that your kids have to go to school I -- the school yesterday.

And told them they can't return and so I have -- whatever and he.

So that won't be until that's -- effect.

They get -- new kids lose out -- good schools going on its way they can have to see have they can catch them.

Because it's not helpful so yesterday it was announced that there will be this class action lawsuit now against the power company there.

What was it that made you decide to join us.

A lot of things have happened emotionally.

-- that by eating with my kids in just its strengths to that stress is that stress is a live.

You don't know where you eating every day he can't stay every day where your clothes.

How you'd be basically living in your car as you jumped from Stanley brand to maybe the -- down the street or the Applebee's down the road.

I had a close -- yes that it takes.

It's -- that.

Good deal flood.

Flood insurance not now I'm not in a flood zone.

So I -- what does -- take on we got about five inches in the basement.

And I just said -- the Blair that right to have what -- act you know it wasn't as bad as lot of other people.

I still don't have power.

With so many people are frustrated and and what would you if you've got a chance to see the president today became -- -- what would you say.

I.

Have been sickened me how whatever and he lets stay at my house.

Sit with its -- We need help.

We need -- hopefully you'll get it very soon Jennifer Serrano she lives in Oceanside New York's still waiting for things to come back to her house thanks so much and kept -- look.