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When watching that was on the -- we -- there busting heads trying to work out a deal.
When the health care law was being cooked up -- the kitchen.
We were the first to tell you this just -- -- -- part of it.
When the nation was facing its first downgrade you came here in the late that very night after a long -- at a lot -- hearings on my dad to set the record straight.
You -- every time we have been there for you all the time.
When it counted you could count on us you could count on me.
Your financial superhero to say today but apparently there is no rest for the -- because this healthcare law I am.
So I guess it.
We need to fix it before the whole -- country tanks.
That's right -- financial superheroes on the spot.
Is now your computer geek on the quick.
Because it is pretty clear that watching it doesn't know how to fix this monstrosity.
And clearly doesn't know what think about web sites like go I don't know.
Being able to see the web site so today.
I have all over with ways to fix it and that's that'll probably -- no more -- -- you -- a million bucks a billion tops but it's Monday night just money.
Time for the geek to get cracking now.
At least some dinner and that one.
Welcome everybody I'm Neil Cavuto that is if I don't have enough to do.
Saving a hundred always on the right now what you can do better on that grips.
This superhero is the first to admit he's all powerful.
That doesn't mean he's all too handy.
But fortunately as well connected and a lot of you watching and accurately because it's over here tonight.
I'd use my super resource is actually my stance super resources IE rollodexes to put together our own over Geek Squad -- these guys don't even look like games.
To get this high tech Turkey at least turning over with me now with some thoughts on how we can get this monstrosity doing what it was supposed to be doing.
We've got web developer I'd gone to dean and -- -- and you every ads yeah first like what do you do.
All while we fix computers -- -- companies that have trouble with their systems networks and I think that this is the United States government -- and -- well.
We -- it's pretty don't we don't there's not a lot to do I mean I would think they would.
A good solution -- -- to start off with maybe a simpler version of the let's take risks currently the website is not really function in the way it's supposed to.
Kind of -- back to the bulletin board approach seems about right and.
That's like starting over time if he's right that started it takes -- well now that the problem here is bad planning research from the get go and pour money project and figure out it's gonna work at the end.
That's just of that doesn't -- -- three years and it's on to get this again exactly and of what they need to do right now is going back to the drawing board and come up -- research plan that would target the users can use this system and that just say -- -- from the street.
This phone availability of the system someone is able to just -- and call someone.
Tells me that someone planned for someone to call -- -- use an online application and kind of proceed to think that something's gonna go wrong on -- wet.
So I kind of came after the fact exactly now it is a lot of folks don't have -- viewed -- -- -- smarter -- I'm that this stuff but I am a smoker you're.
This is -- just not enough server capacity to deal with that's silence so many have said what we just about throwing a lot of servers and and then get problems -- that he's.
That's -- the -- That's part of the problem and that only fixes the front and -- at the end of the day you also have a problem of users and not being created and I think the connection between the site and insurance company themselves I think there's a problem as well.
Oh let's -- -- the companies have their wrong computers is that they're not exactly talking to me to get.
And that's when I think that's part of why its -- such a complex system and then that's when Winston have to talk to many many many different.
Authorities were told.
That that another problem is once again aren't you don't know how to navigate your way around that it's not very user friendly we've gotten under the opening page here and it looks like a wonderful opening -- So there's no way to test of that but do you think got Don that the problem.
Justin make -- user friendly extremely tight and gives me and then how would you make it more friendly regardless of the time it.
-- Santas has one of the main issues and those web -- to fix that's really too late it's bad planning.
You gotta look ahead to -- what you see that you don't like to look at it it's great for media and technology person that knows how to navigate themselves above the average user.
It's -- -- it's -- media oriented -- needs to be scaled back if you look at web sites such as -- IRS such as the immigration.
Reform which they do -- security.
Those are more simple web site.
He's -- immunity to rescind the Irish -- the analysts because you know be better I'd say I'm just saying.
And this goes back to upon with the service load balancing I was not perform solved if the markets and -- the system differently.
You have -- -- -- and so then -- -- 50000 users were placing New York might get two million users and knowing this is that it just.
Cited this -- Did you know ahead of time you're gonna have tens of millions Americans signing up or at least looking at this one in the early statistics we we we have -- that.
Better than twenty million have that access looks like -- -- a site a little bit more than 400000 and at least completed whatever they need to do.
To get coverage that does not mean they have covered but they've gone through -- the the rigors.
That is not a very good -- -- It is not -- -- -- bad bad start.
What does that tell you it's going to people having trouble getting in that tells me that the website as a study -- people often get from as with then it's very.
And then they did do a pretty bad job and -- -- pixels it didn't I got to be clear -- this sounds like you're threatened spruce up the Turkey do you just killed a Turkey and start with a new one.
Start from scratch what would you do.
I -- -- detected in this in this case.
You build -- foundation building to make the buildings table the foundation here are wrong.
Any supreme visited the load balancing the servers the capacity -- user interface you have to go through the focus groups and see what -- wrong.
And just before -- launches website at.
Proper QA -- was not done you can see in the flow I -- -- let's say twice about two weeks ago the response time.
It's for the loan -- first one -- -- affiliate visual buzz about six or seven seconds.
They face a little bit about four or five seconds but you need more than that just putting a phone number of some calls not the answer.
Just start from -- -- -- -- To do properly and many many months if not more.
That's not something that can be done to us and few weeks we've both made me very ill and it's helped a lot sodium but guys thank you very much good.
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