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Have not had enough time to test the final version of the -- -- administration's troubled health care web site.
At least they didn't before it launched in October the first that admission from the health and human services secretary Kathleen Sebelius today testifying before a house committee on Capitol Hill.
Secretary Sebelius says government contractors did properly test the individual components of the system.
But they did not put them all together until late September.
I know everyone was concerned that there were risks and then we're likely to be problems with a brand new integrated insurance system I don't think anyone.
Ever estimated the degree to which we've had problems in the system.
Secretary Sebelius says she is responsible for what she calls it debacle.
And promises that a vast majority of customers will be able to use the system by the end of this month.
She also suggests that the web site never actually crashed.
We were anxious to get the website up and running and functional which we clearly have failed to do.
To date although I would suggest -- website has never crashed.
It is functional but at a very slow speed and very low reliability and has continued to function.
Well not really.
Because even as the secretary testified today visitors to the site reported getting this message informing them that the system is down.
The feds say a Verizon data center did cause -- system outage last night and engineers are working to fix the problem.
Mike Emanuel is live -- this afternoon on Capitol Hill -- lawmakers today also -- and security concerns for people on this site.
We'll check your right there is a memo that exists that was signed just days before the launch of the Obama care.
Website which said the security control assessment as it is known.
Was only partly completed.
Today remain clear that security is -- concern.
As each piece of that code that's been introduced in the system -- security tested.
That's my understanding cancer and that each I think each piece of that code and -- -- Yes or -- did not I don't know that's about -- and that tell you that security it's a much safer answer trust isn't.
And Mike Rogers says with new tweaks being made to that website constantly there needs to -- -- and testing if you will -- make sure the whole site.
Is security is very much worried with all the personal information being put into this health -- website that there may -- hackers.
Dream if you will available out there that we're about to hear from the president just a few minutes right might.
Well that's right he's going to Boston.
The birthplace if you will of Romney care and bottom line is he can expect that he will say in the initial days of governor Mitt Romney's health care plan in the state of Massachusetts it may have been a little -- but.
You'll make the case that years later that generally people in the state of Massachusetts are happy with their health care.
-- perhaps asking the American public to be a little bit more patient with the roll out of his health care law which of course was based on.
The Massachusetts model and trying to say give it more time.
Ultimately he believes it'll be a good thing -- all right Mike Mike Emanuel live up on Capitol Hill.
So everybody -- TV -- has -- -- this thing it's my turn have a -- computer anyway so it should be worthwhile.
This is the health -- dot gov.
And it's beautiful looks especially good in our back -- So if you go to this and you go to New York which is where I live and pay taxes and would get health care.
It says visit the New York State site and -- it works perfect.
A New York State site works just fine but there are plenty of states where it doesn't and that's were talking about for instance you live in Mississippi which were my family lives.
And then go to Mississippi apply on line.
-- boom boom boom boom.
Bob -- coming -- by the way and it more amendment.
This system is down at the moment we expect experiencing technical difficulties and hope to have been resolved soon please try again later in a hurry you might be able to apply faster at our marketplace calls that are.
That's 1803 when a two -- -- six.
To talk one of our trained representatives about applying.
Over the phone.
-- officials and is the CEO of dynamic communications a company that.
Creates an upgrades all kinds of systems all over the interwebs -- build this one.
I did not know took the opportunity to -- I'm sure you do because it would be swimmingly going along I'm guessing what where are we now -- I mean -- this is largely a political football.
Everybody knows that.
But this doesn't work and that's.
Big trouble it -- big trouble the issue is they need it's the architecture talked amount of people going not to they really what need to do is break it down.
-- did -- back up.
Fix it break it down build back up and fix it to rewrite the code I believe this really has to start from scratch there's so many moving parts it's only -- points that have to happen here.
Which makes me nervous I'm really worried about the security here now what if so this is as if -- built to house.
Say in a hurricane zone I didn't put eclipse on it the plugs don't work.
Everything is a disaster and I need to tear my house down and start over I believe you do have to start -- there's too many and points here and -- -- about here's a security.
Because everything goes to the cloud which is everything is stored on servers out there all the information.
So what happens is when you have that many moving parts and things are broken.
It could be stuck out there if it's in the -- secure fits in cyberspace.
It's out there to be had.
By hackers soul so that I what -- talking about secure that is a big concern about security as well then.
Should people I don't know what would would you go on and look for something now would you be worried you don't you don't give them a lot of your medical information right away.
That's not how this begins right you don't give them.
Too much personally from -- well yeah.
You got to get him personal information at the beginning because what it does is it runs a credit check on you and so that goes to the credit sects of the whole issues you have to give all that information first.
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- So you have security issues here but it's really architects you can go ahead and put a lot more servers out there right for volume.
And it's not really gonna do anything it's not -- now how -- try again apply online -- system.
Is still down they're blaming the Verizon I think in Verizon data center.
-- how could this be Verizon.
Well -- the -- of our data setter Verizon Miami which is actually one of the best data centers so there are issues -- -- to data centers when you do get a lot of volume.
But I believe that issues are ready been fixed and back up and running so I don't know machine a 100% efficient technology who have issues -- -- it but.
We go to the blame.
-- apply online at Mississippi -- that first and I read that they Humana -- watch what happens when this when I hit -- have a phone a plot by phone the first line is contact us.
Get status updates about health -- dot gov site performance and the actions were taken to improve your experience.
You do that on line if you want.
Into the doesn't work so you could also called these phones and they even have one for the hearing impaired small business resources and online chat.
-- wonder what happened there.
Not having today.
It's nice to see you thank you having to should've waited or some ground.
Well I play I believe it's gonna take longer than November believe this is gonna take months to be done you have to continue to test -- got to continue to slow roll -- of the big social networks that came out.
Face it they slowly rolled it out there that it just go ahead and throw it out there and it's it's gonna take a lot of time room.
Here's hoping they figured out -- to see you thank thank you.
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