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And out of Washington State -- the family of a fallen soldier gets a botched condolence letter from their senator.
-- says they were ready to move on.
All they want it first was a brief phone call from President Obama.
And then they got a rather surprising reply from the White House.
A fox affiliate reporter Dana redneck with KC PQ in Seattle has more.
Is since his four or five he you know was -- -- in the military dress up in the gear and and just always wanted to play army and police UAV -- -- that -- camel -- had on her backpack.
Sergeant Shawn Collins was living his childhood dream after joining the army in 2005.
He served two tours in Iraq and for the last six months was stationed in Afghanistan.
With the second brigade combat team out of -- Campbell.
In a counterinsurgency environment you have to accept a certain level of risk.
He accepted it as his father I accepted it.
Bring them right.
Want patrol on December 12 suicide bomber snuck behind US checkpoint and killed sergeant Collins and five other soldiers.
A week later this letter came in the mail addressed to Sean to parents from senator Maria Cantwell.
And then the very last -- that it said.
Again my condolences to your if they see -- in Britain and finish on so.
Any kind of taken aback by oh wow you know this is how -- form letter and then you take the time to pre -- it sounds kind of disappointing.
Even more of a let down the response from the White House when -- -- father asked if President Obama could make a phone call to his ex wife.
-- -- And we were notified two or three days later that the president could fit that into -- schedule.
That would be understandable.
He is the president the United States and he's a very busy man very important man.
But then to find out that he fit into -- scheduled to call the president of the Eagles to thank him for giving Michael Vick a second chance.
That kind of burns a little bit.
Senator Cantwell has apologized and called both of -- -- parents.
She's owned up to mistake -- her staff made she's accepted mistake answers.
Except her -- her her apology.
The Collins just hope the senator and commander in chief will put a little more time and thought.
And to their efforts to comfort families of fallen soldiers.
Did you human beings.
In this case this is a is a man who gave his life first country.
That -- actually mean something.
Our thanks to reporter -- -- with our fox affiliate KC PQ in Seattle for that report and we want you to know that we followed up.
On this story with the whitehouse.
A senior officials' response.
-- to tell us quote the president honors the sacrifice of all our men and women in uniform and -- hand that signed letters to the families.
Of those who lost their lives and they also wanted to reiterate.
The White House did.
That's the purpose of the call to the Eagles was primarily to congratulate them -- on some.
Green moves they had made at the stadium but it's already been acknowledged that the president took time.
To specifically praise.
The president of the Eagles for giving Michael Vick a second chance in the -- -- of the Eagles described that as the first subject to president.
Raised enthusiastically on the call.
We're taking your thoughts on -- Kelly at foxnews.com.
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